Effective Date: June 1, 2025
KindWay Novato Concrete ("we," "us," or "our") operates this website at www.novatoconcrete.com. This Privacy Policy describes how we collect, use, disclose, and protect the personal information of visitors and customers.
When you submit a contact form, call us, or email us, we may collect: your name, phone number, email address, home or business address, and details about your concrete project. We collect only what is necessary to respond to your inquiry and provide an accurate estimate.
Our website may collect certain technical data automatically when you visit, including your IP address, browser type, operating system, referring URLs, and pages visited. This data is collected through cookies and similar technologies and is used to understand how visitors use our site and to improve it.
We use the information we collect to: respond to your inquiries and requests, schedule site visits and estimates, provide concrete services you have requested, send project-related communications, improve our website and service offerings, and comply with applicable legal obligations.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
We may use third-party services to operate our website and business, including: website hosting and infrastructure providers, email and communication platforms, form and scheduling tools, and analytics providers. These providers may have access to your information only to the extent necessary to perform their services for us, and are required to protect your information in accordance with applicable law.
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
We retain your personal information for as long as necessary to fulfill the purposes described in this Policy, to provide our services, and to comply with legal obligations. Contact inquiries that do not result in a project are typically retained for up to 2 years. If you would like us to delete your information, please contact us at the information below.
If you are a California resident, you have the right under the California Consumer Privacy Act (CCPA) to: know what personal information we collect about you, know whether your personal information is disclosed and to whom, opt out of the sale of your personal information (we do not sell your data), request deletion of your personal information, and not be discriminated against for exercising your privacy rights.
To exercise these rights, please contact us using the information in the Contact section below. We will respond to verified requests within 45 days.
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee the absolute security of your information.
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can delete it.
We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date at the top of this page. We encourage you to review this Policy periodically to stay informed about how we are protecting your information.
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
KindWay Novato Concrete
1393 Donna St, Novato, CA 94947
Phone: (628) 348-0057
Email: support@novatoconcrete.com