Privacy Policy
Last updated: November 18, 2025
At KindWay Novato Concrete, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.
Information We Collect
We collect information that you provide directly to us, including:
- Your name, phone number, email address, and mailing address
- Project details and service requests when you contact us for quotes
- Payment information when you hire us for services
- Communication preferences and feedback
We also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, and pages you visit. We use cookies and similar technologies to improve your browsing experience.
How We Use Your Information
We use the information we collect to:
- Provide quotes and estimates for concrete services
- Schedule and complete your concrete projects
- Process payments and maintain billing records
- Communicate with you about your project and our services
- Send you updates, promotions, and marketing materials (you can opt out anytime)
- Improve our website and services
- Comply with legal obligations
How We Share Your Information
We do not sell your personal information to third parties. We may share your information with:
- Service providers who help us operate our business (such as payment processors or scheduling tools)
- Professional advisors like lawyers and accountants
- Law enforcement or government agencies when required by law
- Third parties with your consent
Cookies and Tracking Technologies
Our website uses cookies to enhance your experience. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our site. You can disable cookies in your browser settings, but some features of our website may not function properly.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights and Choices
You have the right to:
- Access and review the personal information we have about you
- Request corrections to inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt out of marketing communications
- Disable cookies through your browser settings
To exercise these rights, please contact us using the information below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external sites you visit.
Children's Privacy
Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will delete it promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page with an updated effective date. Your continued use of our website and services after changes are posted constitutes your acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
KindWay Novato Concrete
1393 Donna St
Novato, CA 94947
Phone: (628) 348-0057
Email: support@novatoconcrete.com